Terms & Conditions

1. Overview

Welcome to D3 Delivery. By accessing or using our website, booking our services, or communicating with us, you agree to be bound by the following terms and conditions. Please read them carefully.

2. Services

D3 Delivery provides furniture and appliance delivery, moving labor, and related logistics services across the Carolinas. All bookings are subject to availability and confirmation.

3. Payments

All service payments must be made in full by the time of service unless otherwise agreed in writing. Deposits may be required for larger jobs. D3 Delivery reserves the right to cancel or reschedule appointments due to non-payment or scheduling conflicts.

4. Cancellations & Refunds

Cancellations must be made at least 24 hours before your scheduled service to receive a refund. No-shows or last-minute cancellations may result in a forfeiture of your deposit. Refunds will be processed to the original payment method within 5-7 business days.

5. Damages & Liability

While we take every precaution to protect your items and property, D3 Delivery is not liable for damages caused by pre-existing conditions or circumstances beyond our control. Any damage claims must be reported within 24 hours of service.

6. SMS Communications (A2P Compliance)

By submitting your phone number on our website, you consent to receive SMS messages from D3 Delivery, including booking confirmations, updates, and promotional offers.

  • Message frequency may vary.
  • Message & data rates may apply.
  • You can opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at contact@d3-delivery.com.

7. Privacy

Your personal information will be used only for internal purposes such as service scheduling, customer communication, and promotional updates (if you opt in). We do not sell or share your data with third parties.

8. Changes to Terms

D3 Delivery reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect upon posting to this page.

9. Contact

If you have any questions about these Terms, please contact us at:
📧 contact@d3-delivery.com